Privacy Policy – Data Protection & Security

Last Updated: March 1, 2026

At Cosmi Astro ("we", "us", "our"), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our website (cosmiastro.com) and mobile applications (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, phone number, and password.
  • Birth Details: To generate Kundali and astrological readings, we collect your date of birth, time of birth, and place of birth. This information is essential for accurate Vedic astrology calculations.
  • Chat & Query Data: Questions you ask our AI astrology chat and any feedback you provide.
  • Payment Information: If you purchase premium services or book consultations, payment processing is handled by secure third-party payment processors. We do not store your credit card or bank details on our servers.
  • Contact Information: When you contact support, we collect the information you provide in your message.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system, browser type, screen resolution, and unique device identifiers.
  • Usage Data: Pages visited, features used, session duration, and interaction patterns to improve our services.
  • Location Data: Approximate location based on IP address (used for timezone detection and localized content). We do not track precise GPS location without explicit consent.
  • Cookies & Similar Technologies: We use cookies, local storage, and similar technologies for session management, preferences, and analytics. See Section 6 for details.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Astrology Services: To generate your Kundali, calculate doshas, provide daily horoscope, tarot readings, and AI-powered astrological predictions.
  • Account Management: To create and manage your account, authenticate your identity, and maintain your saved readings.
  • Service Improvement: To analyze usage patterns, fix bugs, improve accuracy of predictions, and develop new features.
  • Communication: To send service updates, respond to support requests, and (with your consent) send promotional communications.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Data

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL (HTTPS). Sensitive data at rest is encrypted using AES-256 encryption.
  • Access Controls: Only authorized personnel with a legitimate business need can access personal data. All access is logged and monitored.
  • Secure Infrastructure: Our servers are hosted on secure cloud infrastructure with firewalls, intrusion detection systems, and regular security audits.
  • Regular Audits: We conduct regular security assessments and vulnerability testing.

4. Data Sharing & Third Parties

We do not sell your personal information to third parties. We may share data in the following limited circumstances:

  • Service Providers: Trusted third-party providers who help us operate our services (e.g., cloud hosting, analytics, payment processing). These providers are contractually bound to protect your data.
  • Astrologer Consultations: If you book a consultation with an expert astrologer, we share your birth details with the assigned astrologer solely for the purpose of providing the consultation.
  • Legal Requirements: When required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business.

5. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access & Download: You can request a copy of all personal data we hold about you.
  • Correction: You can update or correct your information through your account settings or by contacting us.
  • Deletion: You can request deletion of your account and associated data. Some data may be retained as required by law.
  • Opt-Out: You can unsubscribe from promotional emails at any time using the unsubscribe link in our emails.
  • Cookie Preferences: You can manage cookie preferences through your browser settings.

6. Cookies & Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for basic site functionality, authentication, and security. Cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). These cookies collect anonymous, aggregated data.
  • Advertising Cookies: Used by our advertising partners (e.g., Google AdSense) to show relevant ads. You can opt out via your browser settings or the Google Ads Settings page.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete such information.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our Services. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal, regulatory, or security purposes.

9. International Users

Our Services are primarily intended for users in India, but are accessible globally. If you access our Services from outside India, your data may be transferred to and processed in India. By using our Services, you consent to this transfer. We comply with applicable data protection laws in the jurisdictions we operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: